Ador, Fransisko Edwarino, et al. “Pengaruh Kualitas Pelayanan Terhadap Kepuasan Tamu Menginap Di Grand Kuta Hotel and Residence Kuta Bali”. JAKADARA: JURNAL EKONOMIKA, BISNIS, DAN HUMANIORA, vol. 4, no. 1, Apr. 2025, pp. 37-44, https://jurnal.undhirabali.ac.id/index.php/jakadara/article/view/3837.