Putri, Ni Putu Widya, et al. “Analysis of Guest Satisfaction Level on Service Efficiency and Responsiveness by Pool Bar Staff at Mandapa, A Ritz-Carlton Reserve Ubud, Bali”. JAKADARA: JURNAL EKONOMIKA, BISNIS, DAN HUMANIORA, vol. 5, no. 1, Apr. 2026, pp. 319-28, doi:10.36002/jd.v5i1.5540.