Triantari, Gusti Ayu Widi Ari, et al. “The Influence of Online Reservation Services, Communication Skills, and Hotel Service Quality on Guests’ Decision to Stay at Hotel Alila Seminyak”. JAKADARA: JURNAL EKONOMIKA, BISNIS, DAN HUMANIORA, vol. 5, no. 2, Aug. 2026, pp. 617-26, https://jurnal.undhirabali.ac.id/index.php/jakadara/article/view/5871.