WARDANI, Ni Wayan; HARTONO, Eddy. IDENTIFIKASI KARAKTER PELANGGAN RETAIL BERPOTENSI CHURN DENGAN METODA RECENCY, FREQUENCY DAN MONETARY. JUTIK : Jurnal Teknologi Informasi dan Komputer, [S. l.], v. 6, n. 3, 2020. DOI: 10.36002/jutik.v6i3.1155. Disponível em: https://jurnal.undhirabali.ac.id/index.php/jutik/article/view/1155. Acesso em: 6 may. 2025.