CHEN, Edward. Communication and Listening Skills. LITERA : Jurnal Bahasa Dan Sastra, [S. l.], v. 1, n. 1, 2022. DOI: 10.36002/litera.v1i1.92. Disponível em: https://jurnal.undhirabali.ac.id/index.php/litera/article/view/92. Acesso em: 7 may. 2025.