STEVEN, Putu. PENERAPAN SERVICE PROFIT CHAINTERHADAP KEPUASAN KARYAWAN DAN PELANGGAN DI HOTEL PURI SARON SEMINYAK, KUTA, BALI. Jurnal Ekonomi dan Pariwisata, [S. l.], v. 11, n. 1, 2016. DOI: 10.36002/jep.v11i1.120. Disponível em: https://jurnal.undhirabali.ac.id/index.php/pariwisata/article/view/120. Acesso em: 3 jun. 2025.