HENDRAWAN, Apolinaris; SUKMANA, IWK Teja. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN TAMU DI HOTEL BROWN FEATHER BATU BELIG. Jurnal Ekonomi dan Pariwisata, [S. l.], v. 13, n. 1, 2018. DOI: 10.36002/jep.v13i1.342. Disponível em: https://jurnal.undhirabali.ac.id/index.php/pariwisata/article/view/342. Acesso em: 21 may. 2025.