ABDILO NIKLAS, Agung Graceo; ADINEGARA, Gusti Ngurah Joko. ANALISIS SERVICE EXCELLENT TERHADAP KEPUASAN PASIEN RAWAT JALAN DI RUMAH SAKIT MATA BAKTI ETAM PROVINSI KALIMANTAN TIMUR. Seminar Ilmiah Nasional Teknologi, Sains, dan Sosial Humaniora (SINTESA), [S. l.], v. 8, p. 11–15, 2025. DOI: 10.36002/snts.v8i.5244. Disponível em: https://jurnal.undhirabali.ac.id/index.php/sintesa/article/view/5244. Acesso em: 21 jan. 2026.