SENTOSA, I Putu Pranatha; ASTUTI, Ni Made Erpia Ordani; CAHAYA, I Made Elia. ANALISIS KEPUASAN MAHASISWA MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS DAN CUSTOMER SATISFACTION INDEX. Seminar Ilmiah Nasional Teknologi, Sains, dan Sosial Humaniora (SINTESA), [S. l.], v. 2, 2019. DOI: 10.36002/snts.v0i0.852. Disponível em: https://jurnal.undhirabali.ac.id/index.php/sintesa/article/view/852. Acesso em: 13 may. 2025.