Abdilo Niklas AG, Adinegara GNJ. ANALISIS SERVICE EXCELLENT TERHADAP KEPUASAN PASIEN RAWAT JALAN DI RUMAH SAKIT MATA BAKTI ETAM PROVINSI KALIMANTAN TIMUR. SINTESA [Internet]. 2025 Jan. 19 [cited 2026 Jan. 21];8:11-5. Available from: https://jurnal.undhirabali.ac.id/index.php/sintesa/article/view/5244