Sentosa IPP, Astuti NMEO, Cahaya IME. ANALISIS KEPUASAN MAHASISWA MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS DAN CUSTOMER SATISFACTION INDEX. SINTESA [Internet]. 2019 Oct. 22 [cited 2025 Jul. 28];2. Available from: https://jurnal.undhirabali.ac.id/index.php/sintesa/article/view/852