Speech Act Analysis of the Trip advisor Hotels Review: A Pragmatics Study

Authors

  • Putu Sarah Kaori Rahmadewi Universitas Dhyana Pura
  • Ni Nyoman Tri Sukarsih Universitas Dhyana Pura
  • Gek Wulan Novi Uttami Uttami Universitas Dhyana Pura

DOI:

https://doi.org/10.36002/jd.v2i2.2583

Keywords:

Pragmatics, Speech Act, Felicity Condition, TripAdvisor

Abstract

Speech act as the actions performed in saying something This study aims to identify the level of action of speech acts and felicity condition under pragmatics theoretical framework proposed by Austin theory (1969) and support by Searle (1969) and Yule (1996). The qualitative method was used where the data was taken from the utterance of speech act expression found in the hotel review column on the TripAdvisor website from November 2022 until March 2023 using observation, documentation, and note-taking technique by employing purposive sampling technique. The analysis showed that the utterance in hotel review on TripAdvisor website used all types of speech act were locutionary act, illocutionary act, and, perlocutionary act. There were five types of felicity condition were general condition, content conditions, preparatory conditions, sincerity conditions, and essential conditions.

References

Andika, I.K.Y. 2019. Illocutionary Act in Commercial Advertisement: A Speech Act Approach (Bachelor’s thesis) Dhyana Pura University.

Austin, J. L. 1962. How to Do Things with Words. London: Oxford University Press 1962.

Ayeomoni, O. M., & Akinkuolere, O. S. 2012. A Pragmatic Analysis of Victory and Inaugural Speeches of President Umaru Musa Yar'Adua. Theory & Practice in Language Studies, 2(3). http://doi.org/10.4304/tpls.2.3.461-468

Banerjee, S., & Chua, A. Y. 2016. In search of patterns among travellers' hotel ratings in Tripadvisor. Tourism Management, 53, 125-131. https://doi.org/10.1016/j.tourman.2015.09.020

Creswell, J. W. 2014. Research Design: Qualitative, Quantitative and Mixed Methods Approaches (4th ed.). Thousand Oaks, CA: Sage.

Devanadera, A., & Alieto, E. 2019. Speech act analysis of Duterte's commemorative speeches. Science International (Lahore), 31(3), 513-520. https://www.researchgate.net/profile/Ericson-Alieto-2/publication/334721205_SPEECH_ACT_ANALYSIS_OF_DUTERTE'S_COMMEMORATIVE_SPEECHES/links/5d3c15eea6fdcc370a63ee85/SPEECH-ACT-ANALYSIS-OF-DUTERTES-COMMEMORATIVE-SPEECHES.pdf

Fischer, C. T. (Ed.). (2005). Qualitative research methods for psychologists: Introduction through empirical studies. Academic Press.

Hidayat, A. 2016. Speech acts: Force behind words. English Education: Jurnal Tadris Bahasa Inggris, 9(1), 1-12. https://doi.org/10.24042/ee-jtbi.v9i1.415

I.A.P.A.D.P., P., D.P., R., & I W., S. (2019). An Analysis of Speech Act Used in Harry Potter and The Goblet of Fire MOVIE. International Journal of Language and Literature, 3(2), 78–88. https://doi.org/10.23887/ijll.v3i2.20845

Indayani, N.P. 2021. Speech Acts Analysis of the Disney Movie Mulan: A Pragmatic Study (Bachelor’s thesis) Dhyana Pura University.

Khodijah, Siti. "Illocutionary Act in Political Debate." Journal of Language Intelligence and Culture, vol. 1, no. 03, 2020, pp. 264-282, doi:10.35719/jlic.v1i03.39.

Levinson, S. C. 1983. Pragmatics. Cambridge University Press: New York

Lim, R. A., & Mendoza, R. C. 2020. Speech Acts Analysis of the Utterances in the Game of Thrones. Asia Pacific Journal of Social and Behavioral Sciences, 17, 48. https://doi.org/10.57200/apjsbs.v17i2599-4891.225

Miles, M. B., & Huberman, A. M. 1994. Qualitative Data Analysis: An Expanded Sourcebook. Thousand Oaks, CA: Sage Publications.

Novanti, W. 2016. The Analysis of Felicity Condition found in The Hunger Games Movie and Its Application to Teach Speaking at Twelfth Grade of Senior High School (Doctoral dissertation). PBI-FKIP.

Puksi, F. 2016. Speech act of complaints from online hotel review. In Asia Tourism Forum 2016-The 12th Biennial Conference of Hospitality and Tourism Industry in Asia (pp. 600-604). Atlantis Press. https://doi.org/10.2991/atf-16.2016.92

Rismayanti, H. (2021). The Analysis of Locutionary Act, Illocutionary Act, and Perlocutionary Act in Five Feet Apart Movie. MEDIOVA: Journal of Islamic Media Studies, 1(2), 138 - 149. https://doi.org/10.32923/medio.v1i2.1915

Rumaria,C. 2015. An Analysis of Speech Acts in the Dead Poets Society (Bachelor’s thesis). University of Yogyakarta

Searle, John. R., 1969.Speech Acts. An Essay in the Philosophy of Language. London: The Syndics of the Cambridge University Press.

Searle, J. R. 1976. A classification of illocutionary acts. Language in Society, 5(1), 1–23. https://doi.org/10.1017/s0047404500006837

Septiawan, K. Y. (2022). An Analysis of Speech Act Used in Matilda Wormwood Movie (Doctoral dissertation, Universitas Pendidikan Ganesha).

Setyawan, I., & Cahyaningrum, I. O. 2023. Felicity Analysis on The Main Character in The Game Movie Resident Evil 2 Remake. Allure Journal, 3(1), 29-37. https://doi.org/10.26877/allure.v3i1.12770

Sintamutiani, D. P., Fitriani, D., & Inayah, R. 2019. An Analysis of Speech Act Classification in Beauty and The Beast. Project (Professional Journal of English Education), 2, 429-432. https://doi.org/10.22460/project.v2i4.p429-435

Suarni. T.P.A. 2022. A Pragmatic Study on Politeness Strategies at Traveloka Singapore’s Instagram Post Caption (Bachelor’s thesis). Dhyana Pura University)

Tripadvisor https://www.tripadvisor.com/ (accessed on 1st November 2022)

Yule, G. 1996. Pragmatics. New York. Oxford University Pres

Downloads

Published

2023-09-07

How to Cite

Rahmadewi, P. S. K., Sukarsih, N. N. T., & Uttami, G. W. N. U. (2023). Speech Act Analysis of the Trip advisor Hotels Review: A Pragmatics Study. JAKADARA: JURNAL EKONOMIKA, BISNIS, DAN HUMANIORA, 2(2). https://doi.org/10.36002/jd.v2i2.2583