The Influence of Communication, Work-Life Balance, and Workload on Employee Performance at Allamanda Imgya Coral Village, Okinawa, Japan
Kata Kunci:
Communication, Work-Life Balance, Workload, Employee PerformanceAbstrak
This study aims to analyze the influence of communication, work-life balance, and workload on employee performance at Allamanda Imgya Coral Village, Okinawa, Japan. The study uses a quantitative approach with data collection techniques through the distribution of questionnaires to 40 respondents. Data analysis was conducted using validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, t-tests, F-tests, and the coefficient of determination (R²). The study results show that partially, communication has a positive and significant effect on employee performance (t = 7.961; Sig. = 0.000), and work-life balance also has a positive and significant effect (t = 5.281; Sig. = 0.000), while workload has a positive but not significant effect (t = 0.888; Sig. = 0.381). Simultaneously, communication, work-life balance, and workload have a significant effect on employee performance (F = 45.863; Sig. = 0.000). The adjusted R² value of 0.775 indicates that 77.5% of the variation in employee performance can be explained by the three research variables, while 22.5% is influenced by other factors outside the model. Thus, communication and work-life balance have been proven to contribute to improving employee performance, while workload has not yet had a significant impact.
Referensi
Agustian, P., Fadli, H. M., Faturahman, M. F., & Sunimah, S. (2025). The influence of work-life balance, workload and burnout on employee performance in PT. Siraj Badawi Cukup Rupiah. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 8(1), 730–746. https://doi.org/10.31538/iijse.v8i1.5498
Andamisari, D., Razali, G., & Kurniasih, E. R. (2023). Efektivitas komunikasi organisasi dalam mencapai keterbukaan informasi (Studi kasus komunikasi organisasi di PT. Lipwih Synergylab Estetika). LUGAS Jurnal Komunikasi, 7(1), 46-52. https://doi.org/10.31334/lugas.v7i1.2627
Arifin, M., & Muharto, A. (2022). Pengaruh worklife balance terhadap kinerja karyawan (Studi pada PT. Livia Mandiri Sejati Pasuruan). Jurnal Riset Ekonomi dan Bisnis, 15(1), 37–46. https://doi.org/10.26623/jreb.v15i1.3507
Armstrong, M., & Taylor, S. (2023). Armstrong's Handbook of Human Resource Management Practice (16th ed.). Kogan Page.
Ayomi, G. R. (2023). Pengaruh Kualitas Sumber Daya Manusia terhadap Kinerja Karyawan di Vouk Hotel Suites Penang. Jurnal Ilmiah Wahana Pendidikan, 9(24), 338-343.
Bangun, W. (2012). Teori Manajemen Sumber Daya Manusia. Jakarta: CV. Pratama Kiran.
Boboy, C. G., Fanggidae, R. E., Nafie, R. E. I., & Maak, C. S. (2026). Pengaruh Work Life Balance dan Beban Kerja terhadap Kinerja Karyawan PT. Mega Finance Cabang Kota Kupang. GLORY Jurnal Ekonomi dan Ilmu Sosial, 7(1), 1–14. https://doi.org/10.70581/glory.v7i1.22791
Daviki, V. A., & Wijaya, N. S. (2024). Pengaruh Komunikasi terhadap Kinerja Karyawan. Jurnal Ilmiah Pariwisata dan Bisnis, 3(5), 840-849.
Dessler, G. (2020). Human Resource Management (16th ed.). Pearson.
Dewi, D. N. A. R., & Widyanti, P. R. K. (2023). Flexible work arrangement dan work-life balance pada generasi milenial. Jurnal Psikologi Udayana, 10(2), 334-342.
Ekhsan, M., & Masruri, A. (2022). Peran stres kerja sebagai mediasi pada pengaruh beban kerja terhadap kinerja karyawan. Eqien - Jurnal Ekonomi dan Bisnis, 11(1), 753–761. https://doi.org/10.34308/eqien.v11i1.792
Eliza, M. (2023). Pengaruh disiplin kerja, lingkungan kerja dan beban kerja terhadap kinerja pegawai (Studi pada Pegawai di Sekretariat Daerah Kota Tangerang). Skripsi: Universitas Mercu Buana Jakarta.
Hart, S. G., & Staveland, L. E. (1988). Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. In P. A. Hancock & N. Meshkati (Eds.), Human mental workload (pp. 139–183).
Hertzum, M. (2021). How Demanding Is Healthcare Work? A Meta-Analytic Review of TLX Scores. Studies in Health Technology and Informatics, 286, 55–59. https://doi.org/10.3233/SHTI210637
Hertzum, M. (2021). Reference values and subscale patterns for the Task Load Index (TLX): A meta-analytic review. Ergonomics, 64(7), 869–878. https://doi.org/10.1080/00140139.2021.1876927
Maini, Y., & Tanno, A. (2021). Pengaruh beban kerja, teamwork dan kepemimpinan terhadap kepuasan kerja dan kinerja pegawai (Studi kasus pada Bappeda Kota Payakumbuh). Jurnal BONANZA: Manajemen dan Bisnis, 2(1), 31–50. https://doi.org/10.47896/mb.v2i1.360
Marhanah, S., Ahman, E., Senen, S. H., & Disman, D. (2025). The effect of work-life balance on employee performance: Evidence from a four-star hotel in Bandung, Indonesia. Jurnal Ilmiah Manajemen Kesatuan, 13(5), 3451–3456. https://doi.org/10.37641/jimkes.v13i5.3983
Pangemanan, F. L., Pio, R. J., & Tumbel, T. M. (2017). Pengaruh work-life balance dan burnout terhadap kepuasan kerja. Jurnal Administrasi Bisnis, 5(3). https://doi.org/10.35797/jab.v5.i003.%p
Pramaesti, N. M. L. (2024). Pengaruh work-life balance terhadap kinerja karyawan di Bintang Bali Resort. Jurnal Manajemen Perhotelan, 7(1), 53–62.
Rahmat, A., Syam, R., Jufri, M., & Zakiyah, S. N. (2025). Mapping Work–Family Conflict as an Indicator of Work–Life Balance Among Indonesian Employees. SOCIETIES: Journal of Social Sciences and Humanities, 5(2), 215-222.
Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior (18th ed.). Pearson Education Limited.
Rosalina, & Ridwan. (2023). The influence of workload, work environment and organizational communication on employee performance at the Badan Amil Zakat Nasional (BAZNAS) in Surabaya City. Indonesian Journal of Interdisciplinary Research in Science and Technology, 1(7), 623-642.
Sari, N. L. M. P., Sapta, I. K., & Rihayana, I. G. (2022). Pengaruh komunikasi dan pengalaman kerja terhadap kinerja karyawan pada CV. Cahya Printing Bali. VALUES, 3(3), 716-726.
Sastrawan, I. P. R., Sudja, I. N., & Verawati, Y. (2022). Pengaruh komunikasi, stress kerja dan kompensasi terhadap kinerja karyawan PT. SAGA Denpasar. VALUES, 3(1).
Silalahi, F. A., Wibowo, E. A., & Hasibuan, R. (2021). Pengaruh Komunikasi, Disiplin Kerja, Etos Kerja, dan Lingkungan Kerja Fisik terhadap Kinerja Karyawan PT. Esun Internasional Utama Indonesia Batam. EQUILIBIRIA Jurnal Fakultas Ekonomi, 8(2), 118-128.
Triatmaja, I. D. R. I., Nelwan, O. S., & Lengkong, V. P. K. (2022) Pengaruh Beban Kerja, Stres Kerja, dan Motivasi terhadap Kinerja Karyawan FIF Group Manado. Jurnal EMBA: Jurnal Riset Ekonomi Manajemen Bisnis dan Akuntansi, 10(3), 377-387.
Ulya, N., & Rahmah, A. M. (2025). Pengaruh Motivasi Kerja terhadap Kinerja Pegawai di Laznas Dewan Dakwah Islamiyah Indonesia Jawa Barat. Kebijakan: Jurnal Ilmu Administrasi, 16(1), 63–69. https://doi.org/10.23969/kebijakan.v16i01.6362
Wati, D. A. I., & Budiono. (2024). Pengaruh work life balance terhadap employee performance melalui psychological well-being. Jurnal Ilmu Manajemen, 12(4), 915–928. https://doi.org/10.26740/jim.v12n4.p915-928
Windrayuni, I. G. A. N. S., Tabita, I. D. A. T. P., & Gayatri, I. G. A. S. (2025). The Influence of Work Motivation, Communication and Workload on Employee Performance at PT. Pegadaian Branch Negara. Equivalent: Journal of Economic, Accounting and Management, 3(2), 811-825. https://doi.org/10.61994/equivalent.v3i2.1140
Wisesa, P. N. P. A., Kepramareni, P., & Widnyana, I. W. (2022). The effect of work discipline and communication on work motivation and performance of agricultural officer of Denpasar City, Indonesia. European Journal of Business and Management Research, 7(6), 120–124. https://doi.org/10.24018/ejbmr.2022.7.6.1625
Unduhan
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2026 JAKADARA: JURNAL EKONOMIKA, BISNIS, DAN HUMANIORA
Artikel ini berlisensiCreative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
.png)
.png)
.png){kind=spacer}
.png){kind=spacer}
.png)
.jpg)
.png)
.png)
.png){kind=logo}
.png)
.png)
.png)
.png){kind=logo}
.png){kind=logo}
.png){kind=logo}
